Return Policy

Firefly-Lane-Boutique1

Return Policy

We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale. Meaning these are nonreturnable items.

Return shipping is the customer's responsibility unless it was a shipping error on our part. Please reach us at fireflylane1boutique@gmail.com to make a return or exchange request and provide the following information:

To initiate a return please visit https://account.fireflylane1.com and follow the prompts. Please contact me at fireflylane1boutique@gmail.com if you have any questions or use the store chat on the homepage
Order Number
First and Last name
Product names that you want to return/exchange (Name-Color-Size) and the product you want to exchange to if applicable. (i.e. Short Sleeve Dress-Navy-1XL, Sporty Bikini Set-Black-S)
After inspection for quality, a refund will be processed to your original form of payment. Please allow 5-7 days.

1. Application and Acceptance of the Terms a. Your use of the Site and services, software and products (collectively the as the "Services" hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy, Return Policy, and any other rules and policies of the Site that may publish from time to time. This document and such other rules and policies of the Site are collectively referred to below as the "Terms". By accessing the Site or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Site if you do not accept all of the Terms. b. You acknowledge and agree that the Site may amend any Terms at any time by posting the relevant amended and restated Terms on the Site. By continuing to use the Services or the Site, you agree that the amended Terms will apply to you. c. It is your responsibility to review these Terms for any changes. Your use after any amendments or updates of these terms of use shall signify your assent to and acceptance of such revised terms. Any new features that may be added to the Site from time to time will be subject to these terms of use, unless stated otherwise. You should visit this page periodically to review these terms of use. d. The Terms may not otherwise be modified except in writing here. 2. Provision of Services a.You must register as a member of the Site in order to access and use some Services. Further, we reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) to paying Users or subject to other conditions that we may impose in our discretion. b. Services (or any features within the Services) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Service or features and functions thereof will be available for Users. The Site may in our sole discretion limit, deny or create a different level of access to and use of any Services (or any features within the Services) with respect to different Users. c. The Site may launch, change, upgrade, impose conditions to, suspend, or stop any Services (or any features within the Services) without prior notice except that in case of a fee-based Service, such changes will not substantially adversely affect the paying Users in enjoying that Service. 3. Users Generally a. As a condition of your access to and use of the Site or Services, you agree that you will comply with all applicable laws and regulations when using the Site or Services. b. You agree to use the Site or Services solely for your own private and internal purposes. You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the Site (the "Site Content"), and (b) you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with us, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission is prohibited. The use of any content or materials on the Site for any purpose not expressly permitted in the Terms is prohibited. c. You must read our Privacy Policy which governs the protection and use of personal information about Users in the possession of this Site and our affiliates. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy. d. We may allow Users to access content, products, or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties' websites. You are cautioned to read such websites' terms and conditions and/or privacy policies before using the Site. You acknowledge that we has no control over such third parties' websites, does not monitor such websites, and shall not be responsible or liable to anyone for such websites, or any content, products or services made available on such websites. e. You agree not to undertake any action to undermine the integrity of the computer systems or networks and/or any other User nor to gain unauthorized access to such computer systems or networks. f. You agree not to undertake any action which may undermine the integrity of our feedback system, such as leaving positive feedback for yourself using secondary Member IDs or through third parties or by leaving unsubstantiated negative feedback for another User. 4. Member Accounts a. User must be registered on the Site to access or use some Services (a registered User is also referred to as a "Member" below) . One User may only register one member account on the Site. We may cancel or terminate a User's member account if we have reasons to suspect that the User has concurrently registered or controlled two or more member accounts. b. A set of Member ID and password is unique to a single account. Each Member shall be solely responsible for maintaining the confidentiality and security of your Member ID and password and for all activities that occur under your account. No Member may share, assign, or permit the use of your Member account, ID or password by another person outside of the Member's own business entity. Member agrees to notify us immediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your account. c. Member agrees that all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any services, sending emails using the email account or sending SMS) will be deemed to have been authorized by the Member. d. Member acknowledges that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, "multiple uses"), may cause irreparable harm to us or other Users of the Site. A member shall indemnify us, our affiliates, directors, employees, agents, and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple uses of your account. Member also agrees that in case of the multiple uses of your account or Member's failure to maintain the security of your account, we shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate Member’s Account without the liability to Member.